Frequently asked questions

Find quick answers about buying, earning, and managing your account.

Buying

How long does it take to receive deliverables?
Most influencers deliver within their stated turnaround (typically 3–7 days). Track progress on your order page.

Earnings

When do I get paid as an influencer?
Funds become withdrawable 7 days after a buyer marks a booking complete. Standard processing is 2–3 business days.

Disputes

What happens if a booking is disputed?
Both sides submit evidence. Our team reviews within 48 hours and decides on a refund, partial refund, or release.

Account

How do I change my country?
Edit your profile and choose a different country. Tax forms may need re-submission.

Payments

Which payment methods are accepted?
Stripe (cards) and PayPal at checkout. Influencers can withdraw to bank, PayPal, or Stripe.